Who is ProtectCell and what do they do?
ProtectCell is a pioneer in the handset protection industry. We’re also an innovative, creative and flexible company that can safeguard your wireless lifestyle. We’re constantly coming up with unique, integrated and competitive mobile wireless protection services and benefits. What’s more, we’re wholeheartedly committed to industry-leading customer service. It’s something we take very seriously.
What is a wireless lifestyle?
Your wireless lifestyle is the way in which you use your cell phone, iPhone, tablet, netbook, air card and MiFi device. Some people shop and bank online. Others store pictures and contacts on their devices. And every day more and more people are using their devices for social networking. What makes ProtectCell so unique is that we don’t just protect your device; we safeguard everything that goes along with it thanks to benefits like Digital Leash, ID Rescue and Device Buyback.
What products does ProtectCell offer?
ProtectCell offers comprehensive Membership Plans, Damage Protection Plus a Benefits Bundle and our Extended Service Plan. All of our benefits can be purchased individually as well.
Where can I purchase these products?
You can buy a Membership Plan at an Authorized Dealer near you. Damage Protection Plus, Benefits Bundle, our Extended Service Plan and all of the individual benefits can be purchased online.
What kind of devices can I buy a ProtectCell plan for?
You can buy a plan for your cell phone, iPhone, tablet, netbook, air card or MiFi device.
What makes ProtectCell different from insurance?
ProtectCell isn’t a stuffy insurance company. We’re hassle-free and committed to making sure our customers are completely happy. What’s more, we also offer benefits insurance companies don’t, like Digital Leash, ID Rescue, Device Buyback and our Rewards Mall.
I have a ProtectCell plan, how do I request another device?
If you have a ProtectCell plan and are eligible to request another device, simply click here or call our industry-leading call center located in the U.S. at 877.775.3274
How long will it take to get another device?
Our membership plans come with Fast Device Delivery. That means we ship out another device to 97% of our customers within one business day of receiving their request.
If you have our Damage Protection Plus or Extended Service Plan all you have to do is show us that you’ve mailed your device (a tracking number will do the trick) and we’ll send another device to you lickety split. That’s our Rapid Exchange.
How do I become a ProtectCell Authorized Dealer?
All you have to do is click here or call 877.368.6365 and we’d be happy to get you in touch with one of our account managers.
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